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In some cases the e-mail with the entrance tickets comes in the junk mail folder of your mail program. The name of that folder is different per mail program. Common names are: unwanted e-mail, junk mail or spam.

Look in the folder with such a name. It is also possible that you have entered an incorrect e-mail address or you have mistakenly made a typo. In that case, contact our help desk via support@ticketsplus.nl and state your name and time of ordering. We are available by e-mail 7 days a week. You will receive a response within one day.

You can read more about this in our privacy policy.
The printed ticket is not personal. So you can indeed give it as a gift. We recommend that you enter your own e-mail address and print the tickets yourself so that you know for sure that the e-mail will arrive correctly.
You go to the outing of your choice and select the right product and the number of tickets. You click on the button: ORDER and then enter your shopping cart. Enter your details and choose your payment method. Once your order has been completed, you will receive your tickets by e-mail from Ticketsplus as soon as payment has been received by the bank (this can take 30 minutes).

You must print the tickets yourself. Every ticket has a unique barcode. When you visit the park / outing, your entrance ticket is checked electronically with a scanner at the entrance. An entrance ticket can therefore be printed infinite, but is only valid once.
Unfortunately you can only order entrance tickets by using internet banking (iDEAL) or a creditcard. Of course you can ask family or friends who do have this option to order tickets for you.
On your statement is the text: "Ticketsplus via Adyen' or 'Ticketsplus B.V.'
No, only a ticket printed in white A4 format is valid.
This is different for each outing/event. If you would like this for the sake of the environment or for another reason, we would advise you to consult the FAQ page of the relevant outing/event or to contact them to request this. Printed tickets are always usable.
The buyer is responsible for his tickets. Reimbursement is no longer possible. Your ticket is the entrance ticket to the park / outing / event. At the entrance, the unique barcode is electronically checked with a scanner. For this check it is important that you have your tickets to hand. If your tickets are lost, you must also print them again.

Have you lost this e-mail or perhaps deleted it? Please contact us via support@ticketsplus.nl and state your first and last name, e-mail address and order number on which you have ordered. We will then send you the ticket mail again. You will receive a response within one day.

For some outings you can also show the tickets on your mobile, but this is different per outing. We therefore advise you to consult the FAQ page of the relevant outing or to contact them to request this. Printed tickets are always usable.
The buyer is responsible for his tickets. Reimbursement is no longer possible. Your ticket is the entrance ticket to the park / outing / event. At the entrance, the unique barcode is electronically checked with a scanner. For this check it is important that you have your tickets to hand. If your tickets are lost, you must also print them again.

Have you lost this e-mail or perhaps deleted it? Please contact us via support@ticketsplus.nl and state your first and last name, e-mail address and order number on which you have ordered. We will then send you the ticket mail again. You will receive a response within one day.

For some outings you can also show the tickets on your mobile, but this is different per outing. We therefore advise you to consult the FAQ page of the relevant outing or to contact them to request this. Printed tickets are always usable.
No. When making the payment you have agreed with the general terms and conditions. Tickets cannot be credited, returned, replaced, renewed or exchanged for another day.
No. When making the payment you have agreed with the general terms and conditions. Tickets cannot be credited, returned, replaced, renewed or exchanged for another day.
Unfortunately, this is not possible.
If you have complaints about the park / event visit, you can contact the park / event itself.
For questions about your order, tickets or payment, you can contact our help desk via support@ticketsplus.nl. We are available by email 7 days a week. You will receive a response within one day.
We are disappointed that we did not fulfill your wishes. Of course we want to learn from this to serve you and other customers even better in the future. Report your complaint to our help desk via support@ticketsplus.nl.

In some cases the e-mail with the entrance tickets comes in the junk mail folder of your mail program. The name of that folder is different per mail program. Common names are: unwanted e-mail, junk mail or spam.

Look in the folder with such a name. It is also possible that you have entered an incorrect e-mail address or you have mistakenly made a typo. In that case, contact our help desk via support@ticketsplus.nl and state your name and time of ordering. We are available by e-mail 7 days a week. You will receive a response within one day.

You can read more about this in our privacy policy.
The printed ticket is not personal. So you can indeed give it as a gift. We recommend that you enter your own e-mail address and print the tickets yourself so that you know for sure that the e-mail will arrive correctly.
You go to the outing of your choice and select the right product and the number of tickets. You click on the button: ORDER and then enter your shopping cart. Enter your details and choose your payment method. Once your order has been completed, you will receive your tickets by e-mail from Ticketsplus as soon as payment has been received by the bank (this can take 30 minutes).

You must print the tickets yourself. Every ticket has a unique barcode. When you visit the park / outing, your entrance ticket is checked electronically with a scanner at the entrance. An entrance ticket can therefore be printed infinite, but is only valid once.
Unfortunately you can only order entrance tickets by using internet banking (iDEAL) or a creditcard. Of course you can ask family or friends who do have this option to order tickets for you.
On your statement is the text: "Ticketsplus via Adyen' or 'Ticketsplus B.V.'
No, only a ticket printed in white A4 format is valid.
This is different for each outing/event. If you would like this for the sake of the environment or for another reason, we would advise you to consult the FAQ page of the relevant outing/event or to contact them to request this. Printed tickets are always usable.
The buyer is responsible for his tickets. Reimbursement is no longer possible. Your ticket is the entrance ticket to the park / outing / event. At the entrance, the unique barcode is electronically checked with a scanner. For this check it is important that you have your tickets to hand. If your tickets are lost, you must also print them again.

Have you lost this e-mail or perhaps deleted it? Please contact us via support@ticketsplus.nl and state your first and last name, e-mail address and order number on which you have ordered. We will then send you the ticket mail again. You will receive a response within one day.

For some outings you can also show the tickets on your mobile, but this is different per outing. We therefore advise you to consult the FAQ page of the relevant outing or to contact them to request this. Printed tickets are always usable.
The buyer is responsible for his tickets. Reimbursement is no longer possible. Your ticket is the entrance ticket to the park / outing / event. At the entrance, the unique barcode is electronically checked with a scanner. For this check it is important that you have your tickets to hand. If your tickets are lost, you must also print them again.

Have you lost this e-mail or perhaps deleted it? Please contact us via support@ticketsplus.nl and state your first and last name, e-mail address and order number on which you have ordered. We will then send you the ticket mail again. You will receive a response within one day.

For some outings you can also show the tickets on your mobile, but this is different per outing. We therefore advise you to consult the FAQ page of the relevant outing or to contact them to request this. Printed tickets are always usable.
No. When making the payment you have agreed with the general terms and conditions. Tickets cannot be credited, returned, replaced, renewed or exchanged for another day.
No. When making the payment you have agreed with the general terms and conditions. Tickets cannot be credited, returned, replaced, renewed or exchanged for another day.
Unfortunately, this is not possible.
If you have complaints about the park / event visit, you can contact the park / event itself.
For questions about your order, tickets or payment, you can contact our help desk via support@ticketsplus.nl. We are available by email 7 days a week. You will receive a response within one day.
We are disappointed that we did not fulfill your wishes. Of course we want to learn from this to serve you and other customers even better in the future. Report your complaint to our help desk via support@ticketsplus.nl.

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